Claim for Incapacity for Service/Work (D1360)

Incapacity payments compensate for lost earnings when an injury or disease accepted as service related stops or limits a person's ability to work. DVA says that from 1 July 2026 all new claims for incapacity payments are assessed under the Military Rehabilitation and Compensation Act 2004 (MRCA), even if the condition was accepted under the Veterans' Entitlements Act 1986 or the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA), and DRCA incapacity payments in place on 30 June 2026 moved to the MRCA. Compensation for incapacity for members is in Chapter 4, Part 3 of the MRCA, and a claim for compensation can be made in writing or orally to the Military Rehabilitation and Compensation Commission (MRCA s 319(2A)). Form D1360 is DVA's written claim form.

When you need it

• You have a service-related condition accepted by DVA and it has reduced your ability to work or earn income.
• You lost allowances while serving, had your career progression affected as a recruit or in initial employment training, earn less as a civilian than your military wage, or were or are unemployed after leaving the ADF (Part C options).
• DVA says you can also lodge the claim online through MyService.

1. 1

   Parts A and B: you and any representative

   Give your DVA file number or UIN if known and your contact details. If an ex-service organisation, legal or other representative will act for you on this claim, give their details; they must also sign at question 39.

2. 2

   Part C: incapacity details

   Tick the kinds of lost earnings you claim, name the accepted condition causing the incapacity and any other accepted conditions, and list the periods of lost earnings.

3. 3

   Parts D and E: doctors and ADF service

   Give your specialist and GP details, your service number, enlistment and discharge dates, reason for discharge, the type of service when the injury occurred, and your rank, pay group and fortnightly military salary.

4. 4

   Parts F and G: work and other benefits

   Describe current or recent civilian employment, any business or partnership, Commonwealth superannuation (CSC) benefits, common law or workers compensation actions, and Centrelink or other Commonwealth payments.

5. 5

   Parts H and I: interim payments and bank details

   Say whether you want interim fortnightly payments while DVA collects information from CSC and Defence; the form warns these may lead to an overpayment that is recovered later. Give the bank account for payments.

6. 6

   Parts J to L: attachments and signatures

   Attach the listed documents you have, such as a medical certificate, tax file number declaration, payslips or business records. Sign the declaration (question 38); a nominated representative signs at question 39, and anyone legally authorised to act for you completes Part L with certified evidence.

• Lodge online through MyService, or email a PDF to COMPENSATION.CLAIMS@dva.gov.au, mail it to Department of Veterans' Affairs, GPO Box 9998, Brisbane QLD 4001, or take it to a DVA Veterans Access Network office (form, page 1).
• You must prove your identity when you lodge, with original documents or certified copies from DVA's approved list (form, page 1).
• DVA says the claim must be supported by medical evidence that you are totally or partially unfit for service or work because of a service injury, disease or illness.
• Free help is available from ex-service organisation advocates, as the form explains.

• Tell DVA straight away if you start any work, paid or unpaid, while certified unfit, or if your condition improves enough to return to work (Part K declaration).
• Commonwealth superannuation benefits reduce incapacity payments, so give full CSC details; DVA warns that a later retrospective invalidity benefit can create a large overpayment.
• Attach payslips and employment records for every employer in the last 12 months, as the form asks.